Bali Emergency Numbers: Police, Ambulance & Tourist Help (2026)

What’s the equivalent of 911 when you need to call Bali emergency numbers? In Indonesia, 112 is the number you want to dial. The number connects directly to the local government’s emergency dispatch, and it’s toll-free from both local and international numbers.

While we hope you never have to call this emergency number during your holiday in Bali, it will give you peace of mind knowing you come to the island fully prepared. There are other individual emergency numbers in Bali that you can save, depending on what the emergency is.

The Essential Numbers (Save These Now)

Screenshot or save these Bali emergency numbers on your phone:

• General: 112 (Toll-free)
• Police: 110
• Fire Department: 113
• Fire Department Badung (Whatsapp): +62 815 5441 1333 (Text Only)
• Fire Department Denpasar: +62 361 480066
• Ambulance/Medical: 118/119
• National Search and Rescue Agency (Basarnas): 115
• Basarnas Bali (Whatsapp): +62- 812-1595-5336
• National Agency for Disaster Countermeasure (BNPB): 117

In Bali, the general emergency number is 112, and it works with or without credit. If you have an international SIM card, you need to put +62 to call all these emergency numbers in Bali since it’s Indonesia’s country code. For example, if you need to call 112, you dial +62 112.

How to Call in an Emergency

Here’s how to call the emergency numbers in Bali:

• Local SIM: You can call the emergency numbers directly.
• Local SIM for non-emergency numbers: You need to add 0361 (Bali area code) before the number.
• Example: You dial 0361-224-111 - International SIM: You need to add the Indonesian country code (+62) before you can make any call, and drop the 0 for the Bali area code.
• Example: +62-361-224-111

When you make a call, operators usually understand English at a basic level. Take a deep breath, speak slowly, explain your situation and position, and any nearby landmarks to identify your location.

Here are a few short phrases in Indonesian to help you:

• Tolong, panggil ambulans (please, call the ambulance)
• Ada kebakaran (there is a fire)
• Ada banjir (there is a flood)

Tourist Police

For non-emergency situations, you can contact this Bali tourist police number:

• **Tourist Assistance Center (Bali Regional Police): +62 361 224 111/+62 361 754 599 **

In February 2026, a dedicated Tourist Police Station was launched at Jalan Raya Kuta No. 141, Kuta. Contact the Tourist Assistance Center above for the nearest tourist police in your area, and they will direct you accordingly.

The Tourist Police in Bali can help you with:

• Lost passport and travel document
• Theft and pickpocketing reports
• Scams, which include money changer fraud and fake tour operators
• Traffic accidents involving tourists
• Language barriers assistance

If you want to file a report for serious crimes, it’s better to go to Polda Bali or Polresta Denpasar for an in-person report.

Hospitals & Medical Help

In case of a medical emergency, call 118/119 immediately. But if you need medical assistance, these are international hospitals with English-speaking staff that you can go to in Bali:

• BIMC Kuta: +62 361 761263
• BIMC Nusa Dua: +62 361 3000911
• BIMC Ubud: +62 361 2091030
• Siloam (Kuta): 1-500-911 / WhatsApp: +62 811 8951 181

Kasih Ibu (Denpasar, Jimbaran, Tabanan, Saba):

• Emergency: +62 361 300 2102
• Hotline: +62 361 300 3030
• WhatsApp: +62 811 398 3030

Bali International Hospital (Sanur):

• Emergency: 150 919
• WhatsApp: +62 812 1166 1127 (Text Only)

Lira Medika Hospital (Canggu):

• Emergency: +62 851 1759 7077

If you need an on-call doctor, contact these providers:

• Trishnanda Care Centre: +62 897 3969 711
• Prima Medika: +62 361 236225

The traffic in Bali can delay the ambulance. Sometimes it’s faster to go by car, unless the patients need medical equipment.

Embassies & Consulates

There are no embassies in Bali. But there are consulates that can assist you with lost passports. Note that for some consulates, you need to make an appointment in advance. Some countries also have honorary consulates in Bali. Please visit your government’s official travel advisory website to find the nearest representative in Indonesia.

Consulates General in Bali:

• Australia
• Japan
• India
• People’s Republic of China

Consulates:

• South Korea
• United Kingdom

Consular Agency:

Canadians can contact Australian Consulates under the Canada-Australia Consular Services Sharing Agreement, as stated on the Government of Canada website. For the passport and visa, you can contact the embassy in Jakarta.

Travel Insurance: Call This First

If you need to get medical help for non-emergency situations, it’s best to call your travel insurance hotline first to understand your policy’s coverage. They can assist you by coordinating care, arranging hospital payments directly, and recommending the nearest hospitals in Bali. This will also prevent you from paying up front and claiming it later.

Bring a screenshot or take photos of your insurance policy numbers to make it easier for you to contact your insurance.

Natural Disasters & Safety Alerts

Bali sits on the Ring of Fire, making volcanic activities and earthquakes inevitable. Potential floods and landslides can happen during the rainy season in Bali.

In case of natural disasters, these are the things you need to do:

• Earthquakes – Go outside immediately. Find sturdy tables if you can’t, and move away from windows.
• **Tsunami **– If you feel an earthquake in coastal areas, find higher ground immediately and look for the Evacuation Sign.
• Volcanic Activity – Mount Agung and Mount Batur are active volcanoes. Follow the instructions of the National Agency for Disaster Countermeasure (BNPB).
• Flood – Call the National Search and Rescue Agency (Basarnas) at 115 for evacuation.
• Download the BMKG app on your phone for real-time disasters and weather alerts.

Common Situations & Who to Call

Scooter/Traffic Accident

When you have a scooter accident in Bali, document everything first, if possible. Take photos and videos for your evidence before the vehicle is moved. Don’t admit faults at the scene to avoid liability since the official report is issued by the police. Ask for water if people come to help, then call 110 for police and 118/119 for medical, if needed. The evidence will be useful when you file a police report and for your insurance claims.

Theft or scam

Go to the Bali Tourist Police Station in Kuta for the in-person report. Explain your issues thoroughly and try to keep your emotions in check. The report is not just for resolving the issue, but also to get a report number if it’s a theft. For any significant theft claim, you need to have the report number from the Bali police for the insurance claim.

Lost passport

File a report at the Tourist Police Station in Kuta if you’ve lost your passport in Bali. Do not wait! Once you get the report number from the police, contact your embassy/consulate for assistance.

The consulate needs the police report before it can issue you an emergency travel document for you to travel to the embassy in Jakarta if further assistance is needed.

Medical emergency

Call 112 or 118/119 immediately following a medical emergency. If you can’t wait, go to the hospital directly by taxi/Grab/Gojek. BIMC, Kasih Ibu, Bali International Hospital, and Siloam are private hospitals; they will be able to communicate with you in English with no problem. If you go to a public hospital like Sanglah/Mangusada (Mengwi)/Bali Mandara (Sanur), having a local with you will be a huge help.

Stay-Safe Tips for Bali

These are the practical things you can do to stay safe in Indonesia:

• Save all Bali emergency numbers offline or take a screenshot
• Share the details of your itinerary with your family/friends at home, including hotel address/phone numbers/email
• Obtain an eSIM/local SIM to make the emergency calls easier and faster
• Keep the details of your insurance policy numbers handy. Make a hard copy in case your phone is lost, dead, or out of signal
• Write down your accommodation details (address, phone numbers, emails) and nearby landmarks
• Download apps like Gojek, Grab, or Bluebird to get to the hospital faster without having to negotiate transport fare during the emergency
• Learn a few phrases in Indonesian besides “Terima kasih”

FAQ

What is the main emergency number in Bali?

112 is the general emergency number in Bali, equivalent to 911. It’s a toll-free number and works without phone credits for local and international calls. Make sure you dial +62 (Indonesia country code), followed by 112 if you call from an international number.

Do Bali emergency numbers work from a foreign phone?

Yes, it does. But you need to add +62 when you call any emergency numbers in Bali. Since you’re in Indonesia, the signal may vary depending on your country’s operator. Getting a local SIM card will save you time during an emergency.

Is there an English-speaking emergency line?

The operators at the emergency line usually understand basic English words and phrases. If your situation is complex, call the Tourist Police for assistance or contact the private international hospitals in Bali. They speak conversational English and will understand you better.

What number do I call for an ambulance in Bali?

**118 **or 119 is the number you call for a medical emergency or ambulance in Bali. If you are not sure, call 112 first. Explain your situation clearly and thoroughly, as the operators may have limited English, so they can direct you to the right service.

Should I call an ambulance or go to the hospital myself?

Always call **118 **or 119 first. If the patient needs medical equipment, wait for the ambulance. If it takes too long to connect or there is no response, order a Grab/Gojek/taxi and go to the hospital yourself. An ambulance in Bali can also arrive late due to traffic.

Before You Go: Plan a Safe, Smooth Trip

Bookmark this page in case unexpected things happen, and to save you time. If you’re in Canggu and need assistance, the team at ESKQ is ready to help. When you’re ready to have a good time, the list of things to do in Canggu and a 7-Day Bali Itinerary should give you ideas about everything you cannot miss.